Friday, May 30, 2008

Home Warranty To The Rescue

Home Warranty Saves Ohio Homeowner Thousands on Appliance Repairs

Springfield, Ohio a suburb of blue collar Toldeo Ohio is a fairly large midewestern town full of hard working homeowners. Recently one Springfield family felt they had found the right home warranty company until their claim was denied forcing them to fork over more than $3000 for a new air conditioning unit. When the unmentionable company wouldn't help the family a quick phone call to ORA Home Warranty did the trick.

Homeowners have plenty of choices and many companies offer home warranty coverage there are plenty of choices out there but you want one that will give you the least trouble when you need the most help. When John Rickstan got an offer letter for a home warranty through from the high-pressure, unmentionable home warranty insurance outfit he decided to sign up. He had compared other prices and felt $30 a month was a competitive price to keep him safe if he had to replace a major appliance.

"We need our air conditioning my wife has COPD (Chronic Obstructive Pulmonary Disease) and if she gets real hot she could really be in trouble," said Rickstan.

But when their air stopped working he got to work on filing a home warranty claim. He says the company denied the claim because of pre-existing problems with the air conditioning unit...problems that Rickstan says he had the documentation to prove had been repaired.

"We fixed everything in this house before I ever took out a home warranty just so something like this wouldn't happen," said Rickstan.

Desperate to protect his wife's health as they waited for a final answer on their appeal, the couple spent more than $3000 on a new air conditioning unit. They also continued making phone calls to the dis-honest home warranty and continued making calls.

"I was calling them daily for about a week and a half and then I got aggravated and came to ORA Home Warranty," said Ricksan.

We wanted to know more about this company, but we couldn't even find them on the Internet. So we searched Google for Ohio Home Warranty and found ORA Home Warranty and they were also registered with the Better Business Bureau.

Meanwhile the Rickson's made persistent calls that led to their claim being settled for more than $2,800 dollars. ORA Home Warranty stayed with us through the entire process and made sure we got paid.

The Better Business Bureau lists some warnings to consider before signing up for a home warranty:
--Check out the company track record.
--For The Best Home Warranty Call: 800-472-7004.
--Do comparison shopping about cost and deductibles and make sure to contact ORA Home Warranty.
--Enlist a home inspector to determine if any pre-exisiting problems might not be covered.
--Call the home warranty company before you buy and see how they treat the customer.

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